Terms & Conditions

1. Acceptance

Your access to and use of this website, and all related websites, apps and stores operated by SparraNest, including Hidden Value Homes (the "Site"), is subject to these Terms and all applicable laws. These Terms replace any other agreement between you and the Company about the Site.

2. Our content and your licence

The Site and all content, videos, training materials, workbooks, products, graphics, documents, text and the look and feel of all of them (the "Content") belong to the Company or its third-party providers. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the Site and Content for your own personal use only.

You may not copy, reproduce, republish, upload, post, transmit, distribute, share, resell, modify or use any Content for public or commercial purposes without our express written permission. Doing so violates our copyright and other rights and may result in monetary damages and penalties.

3. Copyright and trademarks

All Content is copyrighted unless otherwise noted. All trade names, trademarks, images and biographical information used on the Site are owned by, or used with permission by, the Company. Nothing on the Site grants you any licence to use any trademark or proprietary information without our written consent.

We may remove content we consider unlawful, offensive or infringing. If you believe your intellectual property has been used on the Site without permission, email hello@sparranest.com with your name and contact details, a description of your work, any registration details, where the infringement appears, and any other relevant information.

4. Accuracy of information

We make reasonable efforts to keep the Site accurate and up to date, but we make no warranties or representations about its accuracy. We are not responsible for errors or omissions.

5. Electronic communications

When you sign up or buy from us, you agree to receive notices, agreements, disclosures and other communications from us by email, including information about new products. You can unsubscribe from marketing emails at any time using the link in any email.

6. Educational purposes only — not professional advice

All Content, including the Hidden Value Home Audit, the Hidden Value System (app and workbook), the Four Flips Guide and the video walkthroughs, is provided for general educational and informational purposes only. It is not financial, investment, legal, tax, accounting, real estate, appraisal, inspection, construction or lending advice, and it does not create any professional or advisory relationship between you and the Company.

Buying, renovating and selling property involves significant financial risk, including the possible loss of your entire investment. Every property, market and personal situation is different. Scores, estimates, budgets, after-repair values and profit projections produced using our materials are illustrations only, not appraisals, valuations or predictions.

Before making any property, renovation or financial decision, you should do your own research and consult qualified, licensed professionals, such as a real estate agent, attorney, accountant, lender, home inspector and contractor. You are solely responsible for your own decisions and their outcomes.

7. Results disclaimer

Any results, purchase prices, renovation costs, sale prices or profits we share, on the Site, on social media or in our products, are our own past results. They are not typical and are not a promise or guarantee of what you will achieve. Your results depend on many factors outside our control, including the property, the market, interest rates, timing, costs, your finances, your knowledge, your skills and your effort.

We do not guarantee that you will make any money or avoid losses by using our Content. You accept full responsibility for evaluating your own potential results.

8. Feedback

If you send us comments, suggestions or other material about the Site, it becomes our property. We may use it for any purpose, commercial or otherwise, without acknowledgment or payment to you, and we have no duty to keep it confidential.

9. Security and privacy

We use commercially reasonable efforts to protect our systems, but no system is entirely secure, and use of the Site is at your own risk. We never sell your personal information. We share it only with the service providers who help us run the Site (such as Netlify for hosting, Stripe for payments and Resend for email), or where we believe in good faith that it is required by law or needed to enforce these Terms. Our Privacy Policy explains what we collect and why. By using the Site, you also agree to it.

10. Purchases, payment and refunds

You agree to pay for all products you purchase and to provide a valid payment method. Payments are processed by third-party providers such as Stripe and Stan, whose own terms apply to the payment itself. Prices may change at any time, and we do not offer price protection or refunds if a price is later reduced or discounted.

Due to the digital nature of our products, ALL SALES ARE FINAL AND NO REFUNDS ARE OFFERED once a product has been purchased. If a product becomes unavailable after purchase but before your code is activated, your sole remedy is a refund.

Each Hidden Value System code is for one person. It is linked to the email address used to activate it and can be used on up to five of that person's own devices. Codes may not be shared, transferred or resold, except as allowed for agents in section 17. If technical problems prevent or unreasonably delay delivery, your sole remedy is replacement or refund of the price paid, at our choice.

11. Third-party services

We are not responsible for performance or service problems caused by any third-party website or service provider, including your internet provider, Stripe or Stan, or your software. Any such problem is governed solely by your agreement with that provider. We may limit your use of the Site, terminate your access if you breach these Terms, and refuse access to anyone at our discretion.

12. Disclaimer of warranties

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE CONTENT IS ACCURATE, COMPLETE, RELIABLE OR SUITABLE FOR YOUR NEEDS, OR THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF VIRUSES. Some jurisdictions do not allow the exclusion of implied warranties, so some of these exclusions may not apply to you.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER THE COMPANY NOR ANYONE INVOLVED IN CREATING THE SITE OR CONTENT WILL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, RELIANCE OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, INVESTMENT, PROPERTY VALUE OR DATA, ARISING FROM YOUR USE OF THE SITE OR CONTENT OR ANY PROPERTY OR FINANCIAL DECISION YOU MAKE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, OUR TOTAL LIABILITY TO YOU WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE PRODUCT IN QUESTION.

14. Indemnity

You agree to indemnify and hold harmless the Company and its owners, employees and agents from any claims, liabilities, damages and expenses, including reasonable attorney's fees, arising from (i) your breach of these Terms, (ii) your violation of any law or third-party right, (iii) any content you post or share through the Site, (iv) your use of the Site or our products, or (v) any decision you make based on our Content. We may take over the defence of any such claim, and you agree to cooperate as reasonably requested.

15. Governing law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles. You agree to the exclusive jurisdiction of the state and federal courts located in Monmouth, NJ. If any part of these Terms is found unenforceable, the rest remains in effect.

16. Changes to these Terms

We may update these Terms from time to time by posting a new version on this page with a new effective date. Your continued use of the Site after an update means you accept the revised Terms.

17. Agent Partner Program

Real estate agents and other professionals may buy Hidden Value System codes in packs to give to their own clients. Each code is for one client. Agents may give codes away free of charge, for example as a closing gift, but may not resell them, post them publicly or share one code with more than one person. We may switch off any code that is misused. Pack purchases are covered by section 10. A client who activates a code from an agent agrees to these Terms in the same way as any other user. Agents do not receive access to their clients' information or anything their clients enter in the app.

18. Contact

Questions about these Terms: hello@sparranest.com